Remote therapy works like traditional face-to-face therapy, just over the phone, Skype, FaceTime, Zoom, or other online communication tools. Its effectiveness is clearly documented, and its popularity continues to grow. It’s important to note that a good internet connection is vital for working online. If you are in crisis with your mental health, then online therapy won’t be the best fit for you. Please visit our FAQ for more information on where to turn if you need urgent mental health support.

Talking to a professional from anywhere is extremely convenient—but it is essential to set up in an environment free of interruptions. Choose a private space, ideally with a closed door, to prevent conversations from being heard and avoid interruptions.

Counselling and Psychotherapy are often considered to be interchangeable and overlap in a number of ways—the main differences between the two centres around the length of time and depth of work. Counselling usually refers to brief interventions (4 weeks – 6 months) that centre around specific issues such as grief, work-related stress, and ill health. Psychotherapy focuses on working with clients for a longer term (6 months+). It draws from insight into emotional problems and difficulties and focuses more on exploration. 

There are many factors to consider when choosing the right therapist, and finding the right fit is key. It is important that your therapist is someone with whom you will feel comfortable working. It is helpful to search and explore for some time in the beginning. Before meeting a potential therapist, visit their website and get a sense of their experience and qualifications. An initial phone consultation provides a great opportunity to ask questions to help you decide.